Client Testimonials

Cole Rayment & White are committed to high levels of service and to continually improving the quality of our service, we regularly conduct service questionnaires with clients who have bought and sold through us. Here are just a small selection of some of the comments we have received.

Testimonials from Vendors – Wadebridge

“We feel that we had excellent service for a very fair price”

“From the initial visit to the final day of completion all staff in the office give 100% care and attention to make you feel you are the only client, SUPERB.”

“Very conscientious staff, nothing is too much trouble and they have spent a lot of time on the sale”

“Communication between all parties was excellent, very pleasant and helpful people to deal with”

“I wouldn’t use anyone else to sell a house/land now, the best agents in Wadebridge!”

“Every member of staff I spoke to were everything you could possibly hope for. The most efficient and helpful group we have ever come across I sometimes think that the trials we sometimes have to face in life, however trivial, do at least bring us into contact with people we would not otherwise have met – people who can bring us insight and experience that can be hugely helpful and encouraging. For me it is often simply confirmation that my fellow human beings are essentially good and warm-hearted. All this has definitely been the case in my dealings with you and your team at Cole Rayment & White”

“Keeping me in the loop, proactive when heels are dragging elsewhere, you listen, you try – thank you”

 

Testimonials from Purchasers – Wadebridge

“Excellent feedback and follow-up throughout the purchase process”

“Very customer focused and helpful with regards to requests to view the property throughout the purchase ”

“Very helpful staff, viewings were gained easily, good response to questions and advice, really put at ease with the staff’s professionalism”

“This was our first time in 23 years of buying another property and Cole Rayment & White helped us stress free through the whole purchase ”

Testimonials from Vendors – Padstow

“The staff were extremely helpful at every stage of our quite long process! ”

“A professional estate agent ……. Polite, friendly, responsive. Thank you for keeping us informed and easing the journey”

“My return business speaks for itself!”

“Excellent Staff – very friendly, courteous and attentive at all times”

“Excellent Service – despite the market being slow”

“Exceptional! You know what you do and you keep on going!”

“Nothing is too much trouble and being 250 miles away, it was much appreciated”

“Each time we called ….You were all very much on the ball and reassuring”

“We would certainly recommend you to our friends……”

Testimonials from Purchasers – Padstow

“Always answered phone enquiries quickly and efficiently. Viewings arranged quickly and efficiently at short notice”

“Staff lovely – especially Zoe! Put up with a few of my panicked phone calls!”

“Very helpful with the smaller points, ie measuring of windows etc. This helps so much as relieves stress”

“Efficiently returned calls in particular Zoe went out of her way to resolve resolve a planning issue to bring the purchase to a positive conclusion”

Testimonials from Purchasers – Rock

“We were recommended by a friend – Patrick and Sam were always helpful and polite ”

“Thank you so much for holding the keys for me in respect of (newly purchased property)…. also for the card, bottle of wine and bag – a very lovely kind thought. If I ever decide to sell …… you will be the first estate agent on my list – excellent service – thank you ”

“We were recommended by a friend – Patrick and Sam were always helpful and polite ”

“An honest, frank and helpful service was provided. The service was professional and prompt ”

“CRW do that bit extra compared to other estate agents in the village. Sam was lovely, Patrick was great at showing us lots of houses – thank you! ”

“Attentive, detailed, fast, going the extra mile, pro-active and helpful. ”

Testimonials from Vendors – Rock

“Recommended by a friend, Patrick and Sam were always helpful and polite. ”

“Felt you knew your market well – attentive, enthusiastic, even in a difficult market.”

“Patrick and Sam gave us very good advice – their experience of the area was invaluable and helped us to achieve our aims quickly. They were also ready to listen…. Endlessly patient in answering our questions ….. full marks for a very professional service. ”

Testimonials from Vendors – Camelford

“You were very helpful – nothing was too much trouble.”

“Excellent service from the Camelford Office – first class.”

“Both Sam and Tracy were excellent – especially supportive through the ups and downs – we would contact them again.”

“We liked the friendly manner of the staff – they marketed our property well and found several potential buyers.”

“I saw you had a lot of boards so I invited you to value my property along with two other agents. Tracy & Jason were excellent, I have received unfailingly helpful, efficient and courteous service. I received feedback after all viewings and regular updates. I had a lot of viewings – I felt CRW were always working hard to find me a buyer. I have been completely satisfied. ”

Testimonials from Purchasers – Camelford

“Very helpful especially Tracy who showed me around and then emailed me the photos I had asked for – I did not feel any kind of pressure…… ”

“Excellent, Professional, Knowledgeable in the area, honest and reliable”

“Polite and helpful in every way – Jason was especially helpful – he was good at chasing up on things!

“Local office, good valuation, better marketing ideas and attitude than previous estate agent”